Chase Global Services offers to its clients a Correspondence Management Solution, featuring a custom-built user front end, with Thunderhead as the back end correspondence generator. This solution is intended to replace paper correspondence and manual routing, as it acts as an online document repository, document editor, and most importantly, it automates all document printing and delivery to the intended parties. The CMS allows users to edit single or multiple documents at a time, electronically route them to a specific recipient or location, print and mail the documents, or send them through an approval workflow. The CMS also has capabilities for creating and sending communications via email and SMS messaging. Chase Global Services has implemented Correspondence Management Solutions for Welfare, Medicaid, and Child Support Enforcement Agencies.